This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

In summary, I only use your information to contact you about your order if necessary, and fulfil your order. I do not store your information anywhere other than Etsy, and only use your information outside of Etsy to print shipping labels. I do not retain your data outside of the Etsy platform. I do not, and will not ever share your information with third parties unless legally required. As an Etsy seller, I will see your contact information that you have provided to Etsy (name, email and address) – Etsy DO NOT share your payment details with me and I will never have details of this other than the method in which you have paid (Credit card, gift card, Paypal etc.) If you have any concerns over the use of your data, you can contact me at helen@tumbleandrose.co.uk.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• if necessary for compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Although I do not envision ever doing so, I will only ever share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I do not retain your data anywhere but the Etsy platform. I have no control over the information stored by Etsy, but do not use your data for any other reason than legal compliance and order fulfilment.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


Transfers of Personal Information Outside the EU

• I do not store your data anywhere other than Etsy, and will never transfer it outside of the EU. Please see the Etsy Privacy Policy for their use of your data.

How to Contact Me

• For purposes of EU data protection law I am the data controller of your personal information above what is provided to Etsy at the point of checkout. For the information provided at point of checkout, the data controller is Etsy. If you have any questions or concerns, you may contact me at tumbleandrose@hotmail.com. Alternately, you may write to me at:
Tumble & Rose, 31, Rownhams Road, SO52 9ES.